The robots are automated. Everything around them isn't.
Builders, integrators, and operators of robot fleets share a paradox: world-class automation on the floor, and a support operation running on spreadsheets. Telemetry alerts triaged by hand, commissioning checklists on paper, and a service backlog nobody can see the shape of.
The human loop around the machines
Your engineers built the automation. These are the places they've become it.
Telemetry by eyeball
Fleet alerts and error codes reviewed by engineers one at a time, most of them known issues with known fixes.
Commissioning on paper
Site surveys, install checklists, and acceptance tests tracked in documents that never match what happened on site.
Two support queues
Machine-generated faults and human-reported issues living in different places, reconciled by whoever notices.
Docs behind the firmware
Manuals and troubleshooting guides lagging releases, so support answers live in one engineer's head.
Plumbing between your fleet, your service team, and your customers
Your robots and their stack stay. We automate the operation wrapped around them.
Telemetry triage
Known faults matched to known fixes and dispatched automatically, engineers see the anomalies, not the noise.
Commissioning that tracks itself
Surveys, checklists, and acceptance tests captured in one flow, what happened on site is what's in the record.
One loop, machines and humans
Faults and customer reports merged into a single service pipeline with parts, history, and SLAs attached.
Tell us what your engineers babysit
Name the manual loop. We'll tell you straight whether it's worth automating, and what it would take.
See what we'd automate first →